What's Your Return Policy?
- We accept returns postmarked within 14 days of the date your package ships from us. *DEFECTIVE OR BROKEN ITEMS ONLY
- Returns must be received in its original packaging.
- Shipping and Handling on returned merchandise is non-refundable.
*Returns are processed within 5-7 business days of receiving your return. We'll send you an email confirmation when your refund has been issued.
How Do I Make a Return?
To return your item(s), follow the steps below:
1. Send an email to firstname.lastname@example.org including your order number, invoice, and details of the defective item.
2. We will respond to you with further instructions.
3. Send back your return item(s).
*For your protection, we recommend shipping via insured/certified mail so that you have a record of your return. We are not responsible for return items that are lost in the mail.